About Us ShareUrRide

ShareURride is owned and governed by Verve Innovation Pty Ltd., a software development company located in Melbourne Australia.

Our Team at Verve Innovation are strong promoters of 'Environment Friendly' Revolution. As part of it, we have developed ShareURride to promote environment friendly ways of living.

Through ShareURride, we are promoting "the concept of more people using one vehicle" which is Verve prime contribution to "Going Green". Wondering what the advantages of this system?

Sharing your ride leads to:

  • Lesser fuel cost
  • Reduces carbon emissions
  • Lesser amount spent on tolls
  • Reduced the stress of driving per person
  • Reductions in Traffic Volumes and Congestion.
  • More Parking spaces and heaps of other benefits.

Terms and Condition / Privacy Policy

Terms and Condition

Welcome to SHAREURRIDE "Terms & conditions" or "user agreement" or "Terms of service" which is owned, governed and regulated by Verve Innovations Pty Ltd. The following terms ("User agreement") is a legal binding contract agreed between you ("customer", or "users", "driver", and "passenger") and Verve Innovation Pty Ltd (" ShareUrRide.com.au ", " verveinnovation.com ", "we" or "us"). Please review these terms and conditions carefully before using this service.

Amendment

SHAREURRIDE reserve rights to amend this contract at any time with or without any notice to you. Please check from time to time to see the agreement then in effect. Your continued access to the Website without citing will automatically constitute acceptance of the amended Terms of service. All amended terms shall automatically be effective when initially posted on the Site and active upon use of the site.

Disclaimer

SHAREURRIDE is an online service provider that helps individuals to effectively communicate and seek transportation ("for Passenger") from one destination to other. Alternatively it also helps people ("Drivers") to search and find others ("passenger") travelling to or through to those destinations as them ("Drivers"). We are only a medium through which you can contact other people and we do not provide matching service or advise suitable companions between users. Similarly, we do not provide transportation services nor are we a carrier. It is entirely up to the transportation provider or the driver to offer service and up to the passenger or user to accept that offer.

Termination

By using SHAREURRIDE you not only understand and accept this user agreement but also agree to bound by and comply with it. If for some reason you do not agree to or be bound by these Terms and Conditions, you must not register or use this service and terminate it. Your participation in the service will be terminated upon notice of termination instructions on the site or by email notification from us. Your information from the site will be removed after termination or can be manually removed by you. We maintain sole discretion to bar your use of service in future, for any or no reason even after this agreement ends.

Eligibility

To use our service you must be at least eighteen years old. Our services are not available for individuals below eighteen or to temporarily or indefinitely terminated users.

User Membership and Responsibility

This website is available for the general public to access and use it, subject to these Terms and conditions. Users must register and become a member of SHAREURRIDE to have full access to the services of this website.

You are the responsible for maintaining the confidentiality of any password provided by you or SHAREURRIDE for using this service and you are liable for all activities that occur under your password.

It is highly recommended that users check the identities of the drivers or passenger before the journey as SHAREURRIDE is not obliged to check the identities of anyone, using our website. You are responsible for all the equipment that includes but not limited to Pc, internet, telephone, software or other telecommunication device or system used to access SHAREURRIDE, together with any costs incurred as the result of its use.

Complaints or System issues

Do not hesitate to contact us if you have any issues or complaints regarding the Services to our Customer Sevice Department by emailing support@shareurride.com.au

Payment terms

The fees or charges listed per seat are an approximate calculation based on the average mileage of a car and number of kilometres travelled. As stated, this is just an approximation and drivers can change the rates, provided it is reasonable to the calculation listed below and it is up to the passenger to accept or reject that offer. SHAREURRIDE has no say over the rates charged by the drivers or offered by the passengers.

*Passenger Contribution = [(10% x a) + (b x a/7)] / 2

Where,

  • a = number of kilometre (distance travelled)
  • b = cost of fuel/ litre
  • 10% = share for driver for using his/her car
  • 7 = average mileage of a car
  • 2 = number of people travelling
  • The cost for 25kms remains constant and will be $3/passenger

*this applies for distance above 25 km.

No Representation or Warranties

THE WEBSITE IS A PLACE THOUGH WHICH PASSENGERS AND DRIVERS CAN CONNECT AND MAKE ARRANGEMENTS FOR TRAVEL AND IT IS AT YOUR OWN DISCRETION OR SOLE RISK. ALL CONTENTS AVAILABLE FOR THE USERS ARE WITHOUT ANY WARRANTIES OR REPRESENTATION OF ANY KIND. SHAREURRIDE IS NOT INVOLVED IN THE ACTUAL TRANSACTIONS AND THEREFORE HAS NO CONTROL OR DO NOT ASSURE OVER THE QUALITY, ACCURACY, SAFETY OR RELIABILITY OF THE DESCRIPTION INCLUDED IN POSTINGS, THE ABILITY OF PASSENGERS TO PAY FOR THE DRIVER'S SERVICE OR THE ABILITY OF DRIVERS TO FULFIL THEIR OBLIGATIONS. WE CANNOT ENSURE THAT A DRIVER OR PASSENGER WILL COMPLETE THEIR RESPONSIBILITIES. WE DO NOT WARRANT THAT THIS WEBSITE WILL BE MADE AVAILABLE TO ANY PARTICULAR LOCATION OR TIME OR ACCESS TO OUR WEBSITE WILL BE UNINTERRUPTED. WE ALSO DO NOT GUARANTEE THAT THIS WEBSITE IS DEFECT AND ERROR FREE OR FREE OF VIRUSES AND OTHER HARMFUL COMPONENTS.

SHAREURRIDE MAY, BUT NOT OBLIGATED TO, VERIFY THE USER WHILE REGISTERING ON THE WEBSITE. HOWEVER, WE CANNOT CONFIRM EACH MEMBER'S IDENTITY OR QUALIFICATION IS PRECISE. ON THE OTHER HAND WE STRONGLY RECOMMEND OR ENCOURAGE EACH MEMBERS OF SHAREURIDE TO PROVIDE FEEDBACK THROUGH OUR USER-INITIATED FEEDBACK FORM ON THE WEBSITE TO EVALUATE THE MEMBERS WITH WHOM YOU INTERACT AND RATE THEM ACCORDING TO YOUR TRAVELLING EXPERIENCE WITH THEM.

Limitations of Liabilities

SHAREURRIDE OR VERVEINNOVATION PTY LTD IN NO EVENT WILL BE LIABLE TO YOU FOR ANY DAMAGE, LOSS, INCIDENT, INJURY, CONSEQUENCE, FAILURE OR CLAIM OF ANY KIND RESULTING FROM YOUR USE OF OUR WEBSITE. WE ARE NOT RESPONSIBLE FOR ANY INFORMATION OR OPINIONS POSTED BY USERS INCLUDING BUT NOT LIMITED TO CORRUPTION, DAMAGES FOR DELETION, FAILURE TO STORE ANY INFORMATION, LOSS OF DATA, OR FOR THE COST OF PROCURING SUBSTITUTE SERVICES OR OTHER CONTENT TRANSMITTED OR MAINTAINED BY OUR SERVICE. WE WILL NOT BE LIABLE FOR ANY DAMAGES, DIRECT, INDIRECT, INCIDENTAL AND/OR CONSEQUENTIAL, RESULTING OUT OF THE USE OF THE SITE OR THE SERVICES, INCLUDING, WITHOUT LIMITATION, TO DAMAGES ARISING OUT OF COMMUNICATING AND/OR MEETING WITH OTHER PARTICIPANTS OF THE SITE OR THE SERVICES, OR INTRODUCED TO YOU VIA THE SITE OR THE SERVICES. SUCH DAMAGES INCLUDE, WITHOUT LIMITATION, PHYSICAL DAMAGES, BODILY INJURY, DEATH AND OR EMOTIONAL DISTRESS AND DISCOMFORT.

Privacy Policy

SHAREURRIDE is always committed to its customers or users and will never sell or rent user information to any third parties for their marketing purposes without customers consent. Users safety is our first priority and we view their privacy protection as a very important asset. By using this site, you agree to this privacy policy. If for any reason you object to this privacy policy, please do not use our service. The information collected will only be for the use of this website purposes. We reserve rights, at our discretion, to edit, modify or remove portion of this privacy policy at any time.

To operate this site and provide the best possible service experience we may have to collect the demographic information, email address and other personal information that initiate the performance of the site. The services include but not limited to email confirmation, mobile verification, and important news about travel cancellation or update on travel.

Connecting to Facebook

If you have a Facebook account and log in using Facebook, you consent to provide SHAREURRIDE with access to your personal information associated with your Facebook profile. The use of Facebook id is to help you evaluate whom you are dealing with and SHAREURRIDE will automatically link user's Facebook profile and load their information when they log on to SHAREURRIDE.com.au.

E-mail Communication

SHAREURRIDE provides e-mail communications while using the website or once after registered with our website. The purpose of email is to make your experience more efficient. By becoming a member you agree to receive e-mail communications from us or by other member through us. The notification will also help you with available drivers or passengers who travel in the same direction as you. Do not sign up for our service if you do not wish to receive any e-mail communications from us.

Security

We strive to ensure safety, reliability, security and privacy of personal data provided to our website and we constantly review and update our security measures in line with current technology. Though we take strict measures, no data transmission over the internet can be assured to be entirely protected. On the other hand we will not take responsibility for unauthorised access to your personal information.

Cookies

The data that gets transferred and stored in the hard drive when accessing the website are termed cookies. These are stored for record-keeping purposes as the second time when entered into the website from the same system will retrieve data quickly. They guide us to customise the website according to your needs. These cookies can be deleted easily anytime.

Access to Information

We endeavour to take essential steps to keep your information secured, up to date and accurate. If for some reason there is a system issue or your information is incorrect, we recommend you to contact us immediately to update the information. The service provider always respects the confidentiality of any personal data provided.

Links to other sites

There are links provided to other websites apart from our website which includes third party web sites. These links does not fall under our control, and we do not accept responsibility for the conduct of these websites. We strongly recommend you go through their terms and conditions and privacy policy before signing up for their services or providing your personal information to them.

Further information

For any questions and to know more about privacy policy please contact us or email us to the email address provided in contact us section.

Frequently Asked Questions

Questions

1. What is shareurride or carpooling?

2. How do I register?

3. I do not have internet access, but want to be in the pool?

4. How much does it cost to become a member?

5. I forgot my username or password?

6. How do I find a pooling companion once after registration?

7. What if they don't turn up?

8. Where should the meeting place be?

9. I do not want my contact or personal details to be visible to everyone. What options do I have for my data privacy?

10. How do we share costs once we decide to pool?

11. How do I get more people to contact me?

12. I want to pool only one day or I commute on alternative days. Can that be arranged?

13. My pooling partners have different timings to that of mine. What should I do?

14. I would like to know more about shareurride. Could you please give me some details about the site?

Question & Answeres

1. What is shareurride or carpooling?

Though it goes by many different names the literal meaning still remains the same which is sharing your ride with others who goes to the same destination or direction as you there by saving fuel, environment, traffic congestion and money.

2. How do I register?

It is easy to register for SHAREURRIDE and won't take more than a minute to fill in your details if you have them ready. Click on the icon on top right side of your screen which says 'sign up' and follow the simple instructions listed. If you have an facebook Id it is even simpler. All you would have to do is just log in with your facebook Id.

3. I do not have internet access, but want to be in the pool?

Shareurride is just not confined to your computers, but also to other devices such as tablet, ipad, smart phones etc where you can access using your 3G or 4G network. If you do not have access to any of these devices, you can still access it from libraries, local café's or neighbourhood houses. Since this is an online platform we highly recommend you have access to internet connectivity.

4. How much does it cost to become a member?

Membership is ABSOLUTELY FREE!!!

5. I forgot my username or password?

If you forget your username, you can still log in using your email address. It is recommended that you log in with your email address. If you have forgotten your password, you can click on 'Forgot your password' in the bottom when you click on 'log in' icon. Once you submit your details, an email will be sent to you to reset your password and you can update your password accordingly.

6. How do I find a pooling companion once after registration?

After registering, you can search for an already existing trip via the 'trip search' option or you can click on 'post a trip' to post a new trip as a driver or passenger requesting a suitable partner to travel. Once you find a partner or partners travelling in same direction you can ping them or exchange information to meet and explore the feasibility of pooling with each other.

7. What if they don't turn up?

Check the timing arrangements, if it is right and the person did not turn up, go into the rating section and rate that member accordingly. If you feel there was no communication or any effort to contact you, you can email us stating the name of the user and we will contact that member and educate them about pool etiquette. If this action still persists that member will be removed from shareurride membership.

8. Where should the meeting place be?

This is usually up to the driver, but should be discussed between both parties. For safety, unless you know the person, don't meet them at your place, but choose a public place that is easy to access, park and visible to other people.

9. I do not want my contact or personal details to be visible to everyone. What options do I have for my data privacy?

When using shareurride, contact details such as email address or telephone number should have to be shared to make the communication effective and complete the travel successfully. Having said that, shareurride always respects your privacy and the data provided will be safe in our secured database. It is up to the users to reveal the contact details to others. Please be advised not to use your office or any official email address with everyone. Instead you can use your email address like gmail, yahoo or Hotmail.

10. How do we share costs once we decide to pool?

Once after finding the partner you can negotiate the cost. The approximate cost based on average mileage and fuel cost will be listed automatically. However the drive can increase or decrease the rates and it is up to the passenger to accept or decline it.

11. How do I get more people to contact me?

To increase your visibility or to ensure more people to contact you, keep your profile updated and fill in all the necessary details. Logging in using facebook Id and getting your mobile number verified will increase your identity and will allow people to know more about you before they could share a ride with you.

12. I want to pool only one day or I commute on alternative days. Can that be arranged?

Whether you are travelling one day or all day or alternative or just one off, SHAREURRIDE has all these functions and gives its user the best experience to explore and use its service in every possible way. All you would have to do is to choose the appropriate tab according to your travel.

13. My pooling partners have different timings to that of mine. What should I do?

Try negotiating a common time with your partners, if things do not work out, it is best advised to seek alternative partner who match your timings. Please make sure that you are there on time and do not make your partner's wait for you as this does not leads to healthy pooling.

14. I would like to know more about shareurride. Could you please give me some details about the site?

Information about our website and company can be found by browsing our About Us page. Should you need any further information please don't hesitate to contact us. Also feel free to browse through our parent website www.verveinnovation.com to know more about us and the company. If you have any more questions other than this feel free to contact us or leave feedback. We will strive our best to get back to you quickly.

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